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Web Help Desk Free for MAC – Help desk software for Mac OS X Server. This app was created by WEBHELPDESK Inc. and yesterday updated into the last version. Download this Business app for free now on Apps4Mac.com
Web Help Desk Free for MAC Latest Version
Web Help Desk Free for Mac: Free Download + Review [Latest Version]. Before you download the .dmg file, here we go some fact about Web Help Desk Free that maybe you want to need to know.
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App Name | Web Help Desk Free App |
File Size | 528.5 MB |
Developer | WEBHELPDESK |
Update | 2019-04-29 |
Version | 12.7.0 |
Requirement | macOS 10.12.0 |
License | FreeWare |
About Web Help Desk Free App for MAC
Web Help Desk Free offers an industry leading web-based help desk software feature set that allows you to track and fulfill all of your technical support trouble tickets and customer service requests with ease, all through an intuitive web-based technician interface, iPhone web-app, customer support Web portal, email-to-ticket conversion, and 2-way email integration.
Free Help Desk Software Features:
- OS X Help Desk Software Solution
- Web-based Client UI – Zero Footprint
- Customer Service Web Portal
- Incident & Problem Management
- Email-to-Ticket Conversion
- LDAP / Active Directory Synchronization
- Knowledge-base Management
- Two-Way E-Mail Correspondence
- Service Level Agreement (SLA) Alerts
- Reporting Included
Free Help Desk Software Integration:
- LDAP (Lightweight Directory)
- Microsoft Active Directory
- Email-to-Ticket Conversion
- SMTP, IMAP, POP3
Web Help Desk Software – Free Edition:
- No Expiration Date
- Software Completely Free From Ads
- Unrestricted Lite Edition Functionality
- Free Software Upgrades for One Year
- One Support Staff Admin Login
- All of the features, none of the hassles.
New Features
Version 12.7:
Note: Now requires OS X 10.12 or later
New features and improvements:
- Updated Client profile window – the Client Profile window now includes a new interface. You can add custom fields for additional user details, and select a room, location, and department for each user.
- Updated FAQ editor – the new Create FAQ editor includes a new interface and provides additional tools for creating and editing your FAQs. The updated editor also allows you to drag and drop images into your Mozilla Firefox and Google Chrome web browsers.
- Updated Client History window – the History window in the Client interface now includes filters that allows clients to sort their tickets based on status and request type. The new drop-down menu provides additional sorting options, allowing clients to sort the ticket history by updated status, ID number and subject.
- Open Java Development Kit 11 – this release includes Open Java Development Kit 11 (OpenJDK 11), an open source implementation of the Oracle Java platform.
- Beginning with Web Help Desk 12.7, the Oracle Java SE 8 software will no longer be available for Web Help Desk without a commercial license. All future Web Help Desk releases will include OpenJDK, which is a free and open-source implementation of the Java Platform. See Java SE General FAQs on the Oracle website for details.
- Other improvements – Apache Tomcat 9.0.13
New customer installation:
For information about installing Web Help Desk see the Web Help Desk Installation Guide. This guide includes checklists to help you prepare and complete your upgrades, gotchas, and troubleshooting steps
How to upgrade:
If you are upgrading from a previous version, see the Web Help Desk Upgrade Guide. This guide includes checklists to help you prepare and complete your upgrades, gotchas, and troubleshooting steps
Upgrading your Apache Tomcat software:
The SolarWinds Web Help Desk software installer includes Apache Tomcat 9.0.13, which provides enhanced security and is required for this release
When you upgrade your Web Help Desk software, the upgrade procedure replaces the SolarWinds Web Help Desk software installer includes Tomcat 9.0.13, which provides enhanced security and is required for this release. When you upgrade your Web Help Desk software, the upgrade procedure replaces the
Before you upgrade your Web Help Desk software, back up your current tomcat_web_template.xml file to an external directory. When the upgrade is completed, add your personal settings to the updated file from your backup file
Fixed issues:
- Tickets related to assets no longer requires an extended amount of time to display in the user interface
- Deleted request types now display [D] (Deleted) in the checklist templates
- Clients can now see tickets for all request types
- Request types configured for use as an FAQ category now display properly
- The MySQL database upgrade no longer fails when you upgrade Web Help Desk to the next release
- Archived request types can no longer be selected by clients and techs
- Request Type ticket widgets no longer display query processing errors
- An issue with creating checklist temples is resolved
Installing Apps on MAC
Most Mac OS applications downloaded from outside the App Store come inside a DMG file. Like if you wanna download Web Help Desk Free for mac from this page, you’ll directly get the .dmg installation file into your MAC.
- First, download the Web Help Desk Free .dmg installation file from the official link on above
- Double-click the DMG file to open it, and you’ll see a Finder window.
- Often these will include the application itself, some form of arrow, and a shortcut to the Applications folder.
- Simply drag the application’s icon to your Applications folder
- And you’re done: the Web Help Desk Free is now installed.
- When you’re done installing: just click the “Eject” arrow.
- Then you can feel free to delete the original DMG file: you don’t need it anymore.
- Now, enjoy Web Help Desk Free for MAC !
You don’t have to put your programs in the Applications folder, though: they’ll run from anywhere. Some people create a “Games” directory, to keep games separate from other applications. But Applications is the most convenient place to put things, so we suggest you just put everything there.
DMG files are mounted by your system, like a sort of virtual hard drive. When you’re done installing the application, it’s a good idea to unmount the DMG in Finder.
Uninstall Apps on MAC
Removing Web Help Desk Free apps is more than just moving them to the Trash — it’s completely uninstalling them. To completely uninstall a program on MacBook/iMac, you have to choose one of the options on below.
Method 1: Remove apps using Launchpad
Another manual way to delete Web Help Desk Free apps from your Mac is using the Launchpad. Here’s how it works:
- Click Launchpad icon in your Mac’s Dock.
- Find the Web Help Desk Free that you want to delete.
- Click and hold the Web Help Desk Free icon’s until it starts shaking.
- Click X in the top-left corner of the app icon.
- Click Delete.
Method 2: Delete MAC apps with CleanMyMac X
Now it’s time for the safe and quick app uninstalling option. There’s a safest way to uninstall Web Help Desk Free on Mac without searching all over your Mac, and that’s by using CleanMyMac X.
- Launch CleanMyMac X and click on Uninstaller in the left menu.
- Select the , you can either uninstall it or, if it’s not acting as it should, you can perform an Application Reset.
- Click on Uninstall or choose Application Reset at the top.
- Now that the application cleanup is complete, you can view a log of the removed items, or go back to your app list to uninstall more.
- And you’re done to remove Web Help Desk Free from your MAC!
Web Help Desk Free Alternative App for MAC
Here we go some list of an alternative/related app that you must try to install into your lovely MAC OSX
Pixelmator Classic
Powerful layer-based image editor.
Download Pixelmator Classic for MAC
Disclaimer
This Web Help Desk Free .dmg installation file is absolutely not hosted in our Hosting. When you click the “Download” link on this page, files will downloading directly from the owner sources Official Server. Web Help Desk Free is an app for MAC that created by Inc. We’re not directly affiliated with them. All trademarks, registered trademarks, item names and company names or logos that mentioned in here would be the property of their respective owners. We are DMCA-compliant and gladly to work with you.